You’ve got a collection of tickets, medals, or a special outfit you want to preserve forever. A standard frame just won’t cut it – you need depth, style, and a personal touch. That’s exactly what kachingo delivers. This guide walks you through everything you need to know about ordering a personalised box frame, from choosing the right size to ensuring your treasured items are perfectly displayed. By the end, you’ll know exactly how to create a custom keepsake that tells your story.
What You’ll Learn
Quick Answer
Kachingo offers customisable box frames that let you display three-dimensional memorabilia like medals, jerseys, or souvenirs. You choose the frame size, colour, and layout, then send in your items or use their design service. Each frame is handcrafted to preserve your memories securely and beautifully.
What Are Personalised Box Frames?
Box frames, also called shadow boxes, are deeper than standard picture frames. They create a cavity where you can place objects of varying thickness – from a few millimetres to several centimetres. Kachingo specialises in these frames, offering a range of depths and finishes. They’re ideal for storing items that are too bulky for a traditional frame, or for creating a layered, artistic arrangement.
When you order from Kachingo, you can choose to have the frame built around your items, or you can purchase a ready-made frame and arrange the contents yourself. The brand focuses on quality: solid wood, UV-protective glass, and archival mounting materials that won’t damage your keepsakes over time.
Why Choose Kachingo for Your Box Frame?
- Custom depth options – accommodate items from 15mm to 100mm deep.
- Handcrafted in the UK – each frame is built to order by skilled craftspeople.
- Design assistance – their team can help you lay out your items for a professional look.
- Secure mounting – your objects are held in place without glue or damage.
- Wide colour palette – choose from over 30 frame colours and finishes.
Step-by-Step Guide to Ordering Your Personalised Box Frame
Step 1: Measure Your Items
Lay out everything you want to display. Measure the longest, widest, and thickest item. This determines the internal dimensions of your frame. Tip: add 5–10mm extra on each side for breathing room. Common mistake: forgetting to account for the frame’s own border, which reduces the visible area.
Step 2: Choose Your Frame Style
Kachingo offers several profiles: flat, arched, or ornate. Decide on a finish – natural wood, painted, or metallic. For a modern look, go with a slim, black frame. For a vintage feel, a deep walnut or whitewashed oak works well. Result: a frame that complements both your items and your decor.
Step 3: Select the Depth
Your items need to fit inside the frame without touching the glass. Standard depths are 25mm, 40mm, 60mm, and 80mm. If you’re displaying a football shirt or a thick medal, choose 60mm or more. Tip: if items are very thin, a 25mm depth keeps the frame sleek. Common mistake: ordering a frame too shallow – you can’t add depth later.
Step 4: Arrange Your Layout
You can either arrange items yourself and send a photo for approval, or use Kachingo’s free design service. They’ll create a mock-up showing where each item will sit. This is where you can decide on angles, layering, and spacing. Expected result: a balanced, visually pleasing composition.
Step 5: Place the Order & Send Your Items
Once you’re happy with the design, place the order online. Kachingo will send you a prepaid shipping label to send your items to their workshop. They recommend using a sturdy box with padding. Tip: photograph your items before sending in case of loss. Common mistake: not including a note with your order number inside the package.
Step 6: Receive and Enjoy
Typically, production takes 5–10 working days. Your finished frame arrives with your items professionally mounted and glass cleaned. Unpack carefully and hang using the wall fittings provided. Result: a museum-quality display of your cherished memories.
Frame Materials & Options
| Material | Finish Options | Best For |
|---|---|---|
| Solid Oak | Natural, light, dark, painted | Classic, long-lasting displays |
| MDF with wood veneer | Walnut, mahogany, white | Lightweight, budget-friendly |
| Aluminium | Silver, black, gold | Modern, slim profiles |
| Polystyrene | White, black, custom colours | Large frames, very light |
| Depth (mm) | Typical Items | Recommended Use |
|---|---|---|
| 25 | Photos, cards, pressed flowers | Flat keepsakes |
| 40 | Medals, badges, small toys | Low-profile 3D items |
| 60 | Football shirts, hats, thick memorabilia | Standard 3D items |
| 80 | Sports equipment, shoes, multiple layers | Bulky arrangements |
Ordering Checklist
- Measure all items to be displayed
- Choose frame colour, style, and depth
- Decide on layout (self-arrange or use design service)
- Prepare items for shipping (clean, wrap securely)
- Include a note with order number in the package
- Confirm delivery address and contact details
- Check production time – order ahead of special occasions
Troubleshooting Common Issues
Expert Tip: If your frame arrives with the glass slightly loose, the fit is intentional – it allows for temperature changes. Simply tighten the corner clips or use the included foam strips to secure the glass.
Frame doesn’t close properly
Problem: Items are too thick for the chosen depth. Reason: Incorrect measurement. Solution: Contact Kachingo – they may be able to modify the depth or suggest a different arrangement. In future, add 5mm extra to the thickest item measurement.
Items shift inside the frame
Problem: Objects move after the frame is sealed. Reason: Insufficient mounting points. Solution: Use double-sided archival tape or small acrylic mounts. Kachingo’s design service includes custom mounting to prevent this.
Glass appears foggy
Problem: Condensation or residue. Reason: Moisture trapped inside, or the glass wasn’t cleaned before sealing. Solution: Gently remove the back, clean with a microfiber cloth, and let everything dry for 24 hours before resealing.
Best Practices for a Stunning Display
- Leave breathing space – don’t cram items; use negative space to highlight the most important piece.
- Layer with purpose – place larger items at the back, smaller ones in front. Use foam risers for height.
- Match the frame to the room – consider the wall colour and surrounding furniture when choosing the frame finish.
- Use UV-protective glass – Kachingo offers this option; it prevents fading from sunlight.
- Avoid overloading – too many items can make the frame look cluttered. Stick to a theme: one event, one person, or one achievement.
Important Note: Always handle your keepsakes with cotton gloves before placing them in the frame. Skin oils can accelerate deterioration of fabrics and paper.
Frequently Asked Questions
Can I include a large item like a football shirt?
Yes, Kachingo specialises in sports memorabilia. The frame depth can go up to 80mm, which easily accommodates a folded shirt. Their design team will help you arrange it neatly without permanent creases.
How long does it take to receive my frame?
Production usually takes 5–10 working days, plus shipping time. If you need it urgently, contact them – they may offer a rush service for an additional fee. Plan ahead for holidays and birthdays.
What if I change my mind after ordering?
You can cancel or modify your order within 24 hours of placing it. After that, the frame is custom-made, so changes may not be possible. Always double-check your measurements and design before submitting.
Do you ship outside the UK?
Kachingo ships internationally. Frame prices may vary due to shipping costs and import duties. They use secure packaging to prevent damage during transit. Check their website for current shipping destinations.
Can I use my own background or colour?
Absolutely. You can choose the backing board colour from a wide range, or provide your own fabric. Kachingo can also add printed text or a logo to the background – perfect for a personalised message.
Final Thoughts
Personalised box frames from Kachingo turn your scattered memories into a cohesive, lasting display. The key is to measure carefully, choose a depth that matches your items, and take advantage of their design service if you’re unsure about the layout. By following the steps in this guide, you’ll avoid common pitfalls and end up with a frame that deserves a prime spot on your wall. Start planning your own custom box frame today – your memories are worth it.
